Start with the facts behind the charge
Large property managers may operate across many states and properties, so a company name alone cannot determine whether a charge is proper. Company guides should be paired with the exact property, lease, state and charge.
Company source directory is live
Start with Greystar, Invitation Homes and Progress Residential. Each page separates regulator records from company-published fee information.
Documents worth gathering
- Exact property name and address
- Management company named in the lease
- Lease and fee addenda
- Property statements and notices
- Official company, regulator or court sources
Questions to work through
- Which legal entity is named in the lease?
- Is the charge property-specific or company-wide?
- What documentation supports the charge?
- What state and local rules apply at this property?
- Is there an official policy, filing or enforcement source relevant to the issue?
Educational information only. This guide does not decide whether a particular charge is legal or valid. State law, local rules, lease language, the identity of the collector or creditor, and the evidence can change the answer.