FTC and Colorado alleged that advertised prices excluded mandatory fees.
Greystar agreed to pay $23 million to the FTC and $1 million to Colorado to resolve the charges.
The proposed order requires clear and conspicuous total monthly leasing prices and mandatory-fee disclosures.
What to check on a Greystar bill
- Advertised rent versus total mandatory monthly price
- Fee addenda and property-specific recurring charges
- Application and move-in price disclosures
- State and local fee-disclosure rules
How to use this page for a Greystar bill
- Identify the exact Greystar entity and property named in the lease.
- Compare advertised/base rent with every mandatory recurring fee in the lease and fee addenda.
- Run the Rental Fee Calculator to measure the monthly and annual markup.
- Then apply the state guide for the property location; the FTC case does not replace state landlord-tenant law.
Enforcement record is not a shortcut to a personal claim
The FTC/Colorado case concerns alleged and settled pricing-disclosure practices at a company level. Whether a charge on a specific resident ledger is properly disclosed or collectible still depends on the property, lease, dates, state/local law and the terms of the applicable order.
Official sources
FTC case page, docket, case status, complaint and settlement materials.
Federal Trade Commission · regulatorGreystar Agrees to Pay $24 Million and Stop Deceptive Advertising Practices ↗FTC announcement describing the allegations and settlement requirements.
U.S. Department of Justice · regulatorJustice Department proposed RealPage-related settlement with Greystar ↗Separate antitrust matter concerning algorithmic pricing; included for context, not as proof about any individual renter bill.